Privacy and cookie statement
We are aware that you place your trust in us. The privacy of visitors is respected and kept confidential by BTTR. In this privacy and cookie statement, we inform you about privacy-sensitive aspects of our services and website.
By using this website, you indicate that you have read and accepted our privacy and cookie statement.
Processing personal data
We hold your personal data in two different ways. We distinguish between personal data that you actively provide to us through the contact form on the website and personal data that is automatically transmitted to us through cookies.
When you wish to contact BTTR using the contact form (or otherwise), BTTR asks you to provide your personal data. This personal data is stored in BTTR's customer system.
Purposes of processing
This data is used in connection with our services or your website use. The data is stored on our own secure servers or those of a third party. The personal data we process from you is used exclusively for the following purposes:
- for performing the services offered;
- To be able to get in touch with you;
- analyzing and improving our services;
- delivery and billing of our products, in fulfillment of your request.
Most browsers are set to accept cookies by default, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features and services, on our and other websites, may not function correctly if cookies are disabled in your browser. We use the following cookies:
- Google Analytics cookies; these cookies are provided by Google and help us provide a picture of how you use our website;
- Analysis cookies; these cookies allow us to make your visit an optimal experience.
- Functional cookies; these cookies are necessary for the website to function properly.
Security and retention periods
BTTR takes appropriate measures to protect your personal data from misuse. Only necessary persons have access to your personal data. Your personal data will be kept and processed by us for a reasonable period necessary for the purpose of processing.
Inspection, correction and deletion
According to the General Data Protection Regulation (AVG), as a data subject/website visitor, you have a number of rights. These include the right to inspection, deletion, correction, opposition and the right to complain. You can exercise your rights by contacting us via email or the contact form. If you have a complaint about the way we deal with privacy, you can also contact the Dutch Data Protection Authority, based in The Hague.
In case we use third parties to process personal data, we will enter into a processor agreement with that party. Under no circumstances will BTTR provide personal data to third parties without your express written consent.
When, through BTTR's website, a link is made to another website, this statement no longer applies. This privacy statement applies only to the BTTR website. Exceptionally, we may need to disclose your personal data without your consent, for example if we receive a court order to do so or if we have to comply with mandatory laws or regulations. We will try as best we can to inform you of such situations in advance.
This privacy and cookie statement is tailored to the use of and features on this site. Any updates and/or changes to this site may result in changes to this statement. It is therefore advisable to consult this privacy statement regularly.